Analyst/Developer

Freelancer Opportunity

Job Title: Data Analyst -Customer & Usage Experience

Job location: Brussel, Belgium

Job duration: 2026-01-20 to 2026-07-31

Job weekly hours: 40 hrs./week

Role and Responsibilities

Within the Customer & Usage Experience squad, we are committed to enhancing the experience of Proximus customers by big data using cutting-edge tools and technologies.

As a data analyst, you will play a key role in identifying new customer & usage experience insights through innovative methods, models, and impactful visualizations, with the objective of driving meaningful improvement initiatives.

You will collaborate closely with BI specialists, data scientists, and big data experts to tackle challenges and achieve measurable results.

Your Profile

Hands-on coding experience with SQL and Python (experience with PySpark is a plus).

Proficient in creating in Power BI visualizations (knowledge of DAX is a plus).

Experienced with traditional relational databases on-premises, as well as with big-data environments and cloud technologies such as Azure, Cloudera, Hadoop, and Teradata.

Skilled in statistical analysis techniques (e.g., multinomial confidence intervals, correlations, data reduction, clustering, segmentation, Bayesian algorithms, hierarchical regressions, machine learning).

Capable of translating business needs into analytical requests and effectively communicating technical results to non-technical stakeholders through clear and appropriate visualizations.

Result-oriented, with a proven ability to transform data into actionable insights that create business value.

Responsible, result-driven, and passionate about data; a team player who continuously seeks creative solutions and who can also work independently towards high-quality results.

Master’s degree in computer science, applied mathematics, or statistics, with programming experience.

Minimum of 2 years of relevant work experience.

Fluent in Dutch and/or French (mandatory) and English.

Knowledge of telecommunications and experience with data pipelines creation/maintenance is a plus.

Ready to make a difference?

Apply now and start your journey with Team Possible! We want to get to know you.

After your application, we will verify your profile and get back to you within 3 working days.

If you’re successful, you can expect the following steps:

● an initial conversation with our recruiter - Swati Kumari

● 1st round of interview with HM

● Final round of interview with HM

About Proximus

We are Team Possible turning tech into opportunities.

We are driven by four core pillars: "I care," "I make a difference," "I radically simplify," and "I embrace the future". This means you'll join a team that genuinely cares for customers and colleagues, is empowered to make a real impact, strives to radically simplify complex challenges, and is always looking ahead to embrace the future of technology. We believe in an inclusive and safe environment where everyone can thrive, offering extensive career development resources, including access to over 5,000 training modules and a minimum of 5 days of training per year, to help you continuously learn, grow, and tackle bold challenges with us.