Proximus
Business Analyst
Freelancer Opportunity
It is for Fiberklaar
Job Description – Business Analyst
Job location: Gent, Belgium
Job duration: 2026-11-02 to 2027-12-31
Job weekly hours: 40 hrs./week
Job language required: Dutch is mandatory along with English.
Job salary range: 70 to 75 euros an hour.
Job description:
A job at Proximus?
It all comes down to one mindset:
Think Possible.
We believe anything is possible—even when it may not seem that way yet.
As a Business Analyst, you play a crucial role in bringing that mindset to life. You help us build digital solutions that make a real impact: for our customers, our colleagues, and the way we work.
You turn ideas into solutions, data into insights, and collaboration into tangible results.
Your role
At Proximus, we do more than transform systems—we rethink how we work, collaborate, and create value.
As a Business Analyst, you are at the heart of that transformation. You act as the link between business and technology, ensuring that ideas are translated into practical solutions that work.
You help shape solutions for our Enterprise customers and the B2B segment: environments where scale, complexity, and reliability make all the difference. This means helping to shape insights and choices that directly impact critical processes at large companies—from the initial need to a working solution.
Key responsibilities
Analyze and translate into impact
Analyse data to identify trends, insights, and opportunities
Translate complex material into clear, actionable insights
Support decision-making with concrete recommendations
Understand and define business needs
Collaborate with a wide range of stakeholders to clarify their needs
Gather, analyze, and document requirements
Ensure clear and consistent input from the outset
Turn ideas into reality
Support projects and monitor progress and deliverables
Ensure solutions align with the defined needs
Assist with testing to ensure solutions are implemented correctly
Work and lead across teams
Collaborate closely with Product Owners, Business System Owners, Process Experts, and development teams.
Ensure alignment between business and technical stakeholders
Take ownership of parts of projects and adjust course where needed
Make clarity your strength
Document requirements, decisions, and changes clearly and systematically
Ensure information is accessible and understandable to all stakeholders
Support backlog item refinement and prioritization
Why this role matters
As a Business Analyst, you make a difference by:
bridging the gap between business and IT
translating complex problems into feasible, easy-to-understand solutions
creating value for customers and the organization
You work in an environment where impact, collaboration, and continuous improvement are central.
Profile
Languages
Dutch
French
English (optional)
Experience
At least 5 years of project experience (as a Business Analyst, Functional Analyst, or in a similar role)
Education
Master's degree
Competencies
Technical skills
Strong analytical skills and problem-solving mindset
Experience with data analysis (e.g. Excel, Power BI)
Knowledge of requirements gathering & documentation
Affinity with applications, APIs, and service design
Business & project skills
Stakeholder management and facilitation
Translating business needs into solutions
Supporting project delivery (planning, risks, follow-up)
Soft skills
Communication: explain complex matters simply
Collaboration: a strong team player in a cross-functional environment
Accuracy: attention to detail without losing sight of the bigger picture
Adaptability: respond flexibly to change and new contexts
Problem-solving: proactively think in terms of solutions
Ownership: take responsibility and show initiative
Identity & mindset
You believe in an open, collaborative way of working
You have a growth mindset and want to keep learning
You think from the customer's perspective and focus on value creation
You can deal with complexity and ambiguity