JC0099 - Technical Project manager - Senior

Description:

Project Core Team Member Mwingz O&M

Job Description:

A key role in coordinating and optimizing project processes and tools within the Mwingz maintenance team.

Team Description

Within the network divisions, a project core team has been established that is responsible for coordinating and monitoring all activities, as well as continuously improving the processes of the Mwingz O&M contract. This team ensures operational results, reports to the client and other stakeholders, and safeguards the profitability of the project and contractual compliance. You will work closely with partners such as Mwingz, Proximus, and Orange and are responsible for aligning processes, tasks, and tools across the various divisions and teams. You will take the lead to ensure coherence and efficiency.

Responsibilities

Coordinate, monitor, and optimize project activities.

Monitor operational results and report to both clients and other key stakeholders.

Responsible for the profitability of projects and compliance with contractual agreements.

Align and develop processes across divisions and teams, together with partners (Mwingz, Proximus, Orange).

Define and describe the requirements for tool adjustments. Follow up on implementation, testing, and communication.

Translate user needs to improve existing tools.

Ensure the organization operates according to ISO9001 principles and guide the annual certification.

Monitor and manage the service improvement plan.

Analyze recurring problems and define structural solutions (responsible for problem management).

Visualize and present trend analyses to the client.

Knowledge and Skills

Thorough knowledge of process management and process documentation according to the BPMN methodology.

Familiarity with the ISO9001 quality management system.

Knowledge of best practices in project and program management.

Advanced skills in Office tools, especially Excel, PowerPoint, and Power BI.

Insight into the possibilities of AI and its application within operational processes.

Experience with mobile networks is required; knowledge of site construction, site maintenance, and associated technologies is essential.

Knowledge of Nokia hardware and NetAct is a plus.

Thorough knowledge of mobile networks (2G-5G), both the telco and non-telco parts.

Profile

Proactive team player with excellent coordination and communication skills.

Result-oriented, with a keen eye for detail and process optimization.

Strong analytical skills and able to recognize trends and translate them into concrete actions.

Flexible and stress-resistant, able to switch quickly between different tasks and priorities.

Affinity with innovation and digitization within the telecom sector.

What Do We Offer?

A challenging position within a dynamic and growing team.

Opportunities for personal and professional development.

An environment where your contribution truly makes a difference.

Collaboration with leading partners in the telecom sector.