Proximus
Project Manager - Expert
Freelancer Opportunity
Job title: Change Manager (Project Manager - Expert)
Job location: Brussels, Belgium
Job duration: 2026-09-28 to 2027-03-31
Job weekly hours: 20 hrs./week (Part-time)
Job salary range: 75 to 80 euros an hour
Job description:
Join the FACTOR Journey as our Change Manager Are you passionate about guiding people through change and turning transformation into a positive experience?
Join the FACTOR project and help GIS shape the future of workplace management at Proximus. Within Proximus, GIS (Group Internal Services) manages a building portfolio of approximately 1,500 sites across Belgium.
After more than 15 years, the current Workplace Management Tool is being replaced by a new solution through the FACTOR project. The implementation phase is in full swing, with the business go-live targeted for 1 January 2027. To make this transformation a success, we need to ensure that more than 200 impacted internal and external colleagues are informed, involved and ready to adopt the new way of working.
That is where you come in.
We are looking for an experienced Change Manager who can bring structure, energy and empathy to the onboarding journey and help teams embrace the change with confidence.
Your role will focus on the human side of change, while building a high-level understanding of the project content to support meaningful communication, stakeholder engagement and adoption.
What you will do
Design and drive the FACTOR change plan using a structured change management methodology such as ADKAR.
Create the conditions for successful adoption by anticipating resistance, listening to concerns and supporting impacted teams throughout the transition.
Plan, coordinate and follow up on change activities that help colleagues understand, accept and use the new tool.
Collaborate closely with the FACTOR core team, business SPOCs and impacted stakeholders to align messages, actions and priorities.
Monitor progress, identify risks and issues, and provide clear reporting to keep the project team informed and focused. Who we are looking for
You are enthusiastic, creative and people-oriented, with a genuine “Think Possible” mindset.
You know how to inspire others and bring people together around a common vision or goal.
You combine empathy with pragmatism and understand how change can impact both team dynamics and individual behaviors.
You have strong interpersonal skills and can work effectively with stakeholders at all levels of the organization.
You are familiar with the ADKAR change model and know how to translate change principles into concrete actions.
You are structured, proactive and able to define a clear plan covering all relevant change activities.
You enjoy facilitating workshops, co-creation sessions and brainstorming sessions linked to process improvement or transformation.
You communicate confidently in French, Dutch and English.
You are comfortable meeting colleagues on the floor to collect feedback, answer questions and build trust.
Previous experience in a similar project at Proximus is a strong plus.
Apply now and start your journey with Team Possible! We want to get to know you.
After your application, we will verify your profile and get back to you within 3
working days.
If you’re successful, you can expect the following steps:
An initial conversation with our recruiter - Swati Kumari
Interview with the Hiring Manager and the team.
Final decision
About Proximus
We are Team Possible turning tech into opportunities.
We are driven by four core pillars: "I care," "I make a difference," "I radically simplify," and "I embrace the future". This means you'll join a team that genuinely cares for customers and colleagues, is empowered to make a real impact, strives to radically simplify complex challenges, and is always looking ahead to embrace the future of technology. We believe in an inclusive and safe environment where everyone can thrive, offering extensive career development resources, including access to over 5,000 training modules and a minimum of 5 days of training per year, to help you continuously learn, grow, and tackle bold challenges with us.