Senior Program Manager - Technical

A job at Proximus? You’ll find that everything revolves around the idea ‘Think Possible’. This means: we always assume that something is possible, even if it seems impossible. Well, especially so, actually. Call it a way of thinking that involves being open to a world of digital solutions that make our lives easier. And our way of working smarter.

Sr. Program Manager - Technical

Location: Standard location is Brussels (2 days Hybrid)

Function description:

The Technical Tribe Lead is the Technical counterpart of the OmniCare & SME Tribe Lead, bringing deep technical expertise to drive the Digital & IT Development roadmap and ensure architectural compliance.

The Tech Lead drives the Technical vision and the underlying digital / IT / Technical roadmap and support the architectural decisions for the Tribe Lead in collaboration of the Architecture Chapter

The Tech Lead works closely with the Business Partner Manager, Epic owners, Solution architects, Product Owner and scrum masters to create the different artifacts from Epic to Feature that liaise the technical roadmap with the key initiatives

Together with the Tribe lead, the Tech Lead is leading the Tribe to bring synergy alignment and delivery quality across the different squads

In details,

Support production issues resolution and report to business on impact and way forward.

Consolidate business forecasts and vision on all Tribes (budget and resource allocation).

Participate in all IT decisions in the Tribe.

You will Support the move to distributed development, agile delivery, release management

You will Animate on Strategic, Tribe and Squad level defined ceremonies

You will Maintain the Tribe technical roadmap with Architecture chapter

You will Collaborate with Tribe Lead /Business Partner Manager / Product Owner / Chapter lead and C-Level of all Strategic Architectural discussion

You will Provide technical guidance and feedback on all Initiatives for your tribe / squad members to create / prioritize Epic, features

You will Support all Squads to Plan, execute, deliver high quality software by managing complex impediments

You will Align with all the people working in the squads on the Technical and provide simple, fast, customer centric innovation

You will Report on the technical delivery of your tribe during Quarterly Business Reviews, in compliance with the Objective key results defined and KPIs.

Work environment:

At Omnicare we delight our RES and SME customers, by offering them an unrivalled blended digital and human experience when they need our support.

To empower our customers, we offer 24/7 access to efficient and best fit digital support. If they need to contact us, we assure them from first contact that their request will be dealt with in the most professional way in an acceptable resolution time.

We ensure our support employees are equipped with a top front-end.

We aim to provide both our customers and employees with the finest experience possible, based on AI technologies.

Required:

You are an experienced IT leader with strong technical and architecture capabilities (deep knowledge in diverse IT & technology areas)

You have extensive experience in ICT Program Management in a Telecom company – or similar.

You understand the business very well and ability to translate the business vision in technical/IT requirements

You are able to deal with budget/financial aspects.

You have strong communication, coaching & negotiation skills.

You can create an efficient work atmosphere based on trust and have the ability to resolve conflicts.

You have Agile leadership skills (certification is a plus)

What do we offer you?

We are 100% Belgian. So we make decisions in three languages. And all at the same time if you like! We are open to everyone: M, W, X, and in fact all the other letters of the alphabet.

We encourage personal growth. At the Proximus Academy, you won't even want to miss a session. We are, of course, committed to sustainability. What else did you think?

We firmly believe that working together is important, but that having fun together is even more so. That is why we regularly organize fun activities. (Please let us know if you have a talent for playing Santa Claus!)

We believe in responsibility. Also in yours. For example, you can take it to launch your own initiatives. We put our customers first. And because we are all customers somewhere, you already know what

that means. That’s good.

And the ever-important work-life balance? We keep it in the right place.